Who we are

Our website address is: https://japanelitetours.com. Japan Elite Tours provides premium private van tours, interpreters, and custom travel services throughout Japan.

Comments

When visitors leave comments or inquiries on our site, we collect the data shown in the form, along with the visitor’s IP address and browser user agent to aid in spam detection and service improvement.

An anonymized string (hash) from your email address may be shared with Gravatar to verify usage. Their privacy policy is available here: https://japanelitetours.com/privacy/. After approval, your profile image (if any) may be shown publicly alongside your comment.

Media

If you upload images to our website, please avoid including location data (EXIF GPS). Visitors may download and extract any embedded data from posted images.

Cookies

If you leave a comment or inquiry, you may opt in to save your name, email, and website in cookies for convenience. These cookies last one year.

When you visit our login page (e.g. for booking management), we set a temporary cookie to check browser compatibility. It holds no personal data and is removed when you close the browser.

When you log in, we use cookies to save login credentials and screen preferences. Login cookies last two days; display preferences one year. Choosing “Remember Me” extends login for two weeks. Logging out deletes these cookies.

If you edit or publish content (e.g. testimonials), a cookie is saved indicating the post ID — no personal data. It expires in one day.

Embedded content from other websites

Articles and services may include embedded content (videos, images, or links). These function exactly as if you visited the original website.

Such websites may collect data, use cookies, and track interactions, especially if you are logged in to their service (e.g., YouTube or Instagram).

Who we share your data with

If you request a password reset, your IP address will be included in the reset email for security.

How long we retain your data

When you leave a comment, the comment and its metadata are retained indefinitely. This allows automatic approval of future comments without moderation.

For users who register or book with us, we store the personal info provided in their profile. Users may view, edit, or delete their data (except their username). Admins can also view and edit user data.

What rights you have over your data

If you have an account or have made a booking, you can request an exported file of the personal data we hold. You may also request deletion of any personal data, excluding data we are required to retain for legal or operational purposes.

Where your data is sent

Visitor comments and inquiries may be checked through an automated spam detection or fraud prevention service.